Business and personal qualities administrative assistant

This profession is very common throughout the world, especially among girls and young women, but not enough to secretarial Employment and men. Abroad, the position of company secretary for a young man is considered prestigious and relatively well paid.

What should know and be able secretary

The legal bases of management:

administrative, labor and commercial law; legislative and regulatory acts governing the procedure for the organization of the type where he works;

 system of government and management in the country and in the region principles of organization of the state, public, cooperative and private organizations;

the industry in which it operates, its relationship functions, tasks, organization structure in which it operates, its communication both vertically and horizontally; fundamentals of management;

 the basics of the scientific organization of administrative work: regulatory and procedural documents for information and documentation ensuring management activities;

records management: methods of creation and processing of documents, the organization of work with documents; paperless service; archiving.

On the basis of this knowledge the Secretary must be able to:

ensure the efficient operation of the head to assist in the planning of the working day; organize a workplace manager;

 Srokowo maintain control over the management of orders;

organize information service manager (company); of Document; undocumented - to be able to work with periodicals (prepare press reviews)

 organize the reception of visitors, establish contacts;

 organize and ensure the meeting;

 prepare and execute documents with a PC;

 quickly reproduce documents;

 ensure the rapid transfer of information by means of communication (including fax, e-mail..);

to work with documents: receiving, sending, primary processing of documents, distribution, registration, control, information and reference work podokumentam, the current storage and destruction; to archive.

Image of administrative assistant

Image - it is a real or imaginary picture of the company - made up of the corporate identity, which, in turn, includes the ornamental and business style. Of course, corporate identity will effectively influence the customer only if the integrity of quality manufactured by works, rendered services products. But not least its efficiency depends on the management and employees of the firm in the first place - from the secretary.

Specificity secretarial work consists in operations with documents and numerous contacts with people, both direct and by telephone, telex, via correspondence. And, as a rule, these functions have to be performed in parallel with the implementation of several, sometimes not even related to each other and work orders. This requires the ability to properly allocate attention, quickly and accurately move from one object to another, operate with equipment and to simultaneously receive visitors. And everything should be done in a professional manner, without nervousness, intelligent, tactful, friendly and diplomatic.

The secretary must also be its image. Beneath it, in this case it is necessary to understand a neat, nice, but not flashy appearance, the ability to stay in business and informal atmosphere, highly professional style of work with documents and communicating with people, content in the right workplace and ancillary technical means, coherent, competent and discreet speech, respect for people, good humor and, as the crown of all - strengthening the company's credibility and its reputation among customers.

Professional and personal assistant

administrative assistant work is distinguished by a rapidly changing situation, a variety of tasks and the need for their operational decisions and the need to often be conducted in parallel several types of work, the variety of contacts. Therefore, when hiring an administrative assistant to meet a series of requirements that can be razdelit on the requirements for professional and personal qualities.

To merit primarily include professional skills, ie. E. Administrative assistant must have a professional degree, be professionally trained.

Office Assistant must be different high level of self-organization, ie. A. On him falls organizational service company manager. He is obliged to ensure timely preparation of meeting, reception, paperwork and so on. D.

No less important is the quality of the Secretary, the responsibility for quality and timely execution of tasks. The manager must be confident that the Secretary-order will be executed on time.

Today, in all developed countries in the preparation of the secretaries took a turn for the significant expansion of erudition and professional horizons, enhance the ability to solve various problems on their own. Life itself is oriented enterprises and institutions for training secretaries who are able to professionally collect and analyze useful information for business. The future secretary profession, undoubtedly due to the electronic equipment ownership, including audio-visual, reproduction, computing, computer, foreign language, the basics of journalism and reklamovedeniya, as well as methods of ethical self, because, in addition to high professional qualities, personal playing in this profession on the role.